Terms of Service & End User License Agreement (EULA)

Last updated: August 13, 2025

⚠️ IMPORTANT NOTICE

By accessing or using Linglo's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and End User License Agreement (EULA). If you do not agree to these terms, you must not use our Services.

ZERO TOLERANCE POLICY: Linglo maintains a strict zero-tolerance policy for objectionable content, abusive behavior, harassment, or any form of inappropriate conduct. Violations will result in immediate account termination and may be reported to appropriate authorities.

1. Introduction & Acceptance

Welcome to Linglo. These Terms of Service and End User License Agreement ("Terms" or "EULA") constitute a legally binding agreement between you and Linglo governing your access to and use of Linglo's website, mobile application, and services (collectively, the "Services").

BY ACCESSING, DOWNLOADING, INSTALLING, OR USING OUR SERVICES, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. If you do not agree to these Terms, you must immediately cease all use of our Services and delete any downloaded applications.

These Terms apply to all users of our Services, including without limitation users who are browsers, language learners, language partners, contributors of content, information, and other materials or services on the Services.

2. Definitions

  • "User," "you," and "your" refer to the individual or entity using our Services
  • "Linglo," "we," "us," and "our" refer to Linglo and its affiliates, officers, directors, employees, and agents
  • "Content" refers to any text, images, audio, video, messages, or other materials shared through our Services
  • "Language Partner" refers to another user with whom you connect for language learning purposes
  • "Objectionable Content" includes but is not limited to content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, discriminatory, or otherwise inappropriate
  • "Abusive Behavior" includes but is not limited to harassment, bullying, stalking, impersonation, or any conduct that creates a hostile environment for other users

3. License Grant & Restrictions

Subject to your compliance with these Terms, Linglo grants you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal, non-commercial language learning purposes.

License Restrictions: You may not:

  • Use the Services for any commercial purpose without our express written consent
  • Copy, modify, distribute, sell, or lease any part of our Services
  • Reverse engineer, decompile, or disassemble our Services
  • Remove, alter, or obscure any copyright, trademark, or other proprietary notices
  • Use our Services to transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems or other users' accounts

4. Account Registration & Requirements

To use our Services, you must:

  • Be at least 13 years old (or the minimum age required in your jurisdiction)
  • Register for an account with accurate, current, and complete information
  • Maintain the security and confidentiality of your account credentials
  • Notify us immediately of any unauthorized access to or use of your account
  • Not share your account credentials with any third party
  • Not create multiple accounts for the purpose of circumventing restrictions
  • Not transfer your account to another person

You are responsible for all activities that occur under your account. We reserve the right to terminate accounts that are inactive for an extended period or that violate these Terms.

5. Zero Tolerance Policy for Objectionable Content & Abusive Behavior

Linglo maintains a strict ZERO TOLERANCE policy for objectionable content and abusive behavior. This policy is non-negotiable and violations will result in immediate and permanent consequences.

PROHIBITED CONTENT & BEHAVIOR:

  • Any content that is illegal, harmful, threatening, or abusive
  • Harassment, bullying, stalking, or intimidation of any kind
  • Discriminatory content based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic
  • Sexually explicit, pornographic, or inappropriate content
  • Content that promotes violence, terrorism, or illegal activities
  • Impersonation of others or false representation
  • Spam, phishing, or fraudulent content
  • Content that infringes on intellectual property rights
  • Personal information of others without consent
  • Any form of hate speech or extremist content

CONSEQUENCES OF VIOLATIONS: Any violation of this policy will result in:

  • Immediate and permanent account termination
  • Removal of all user-generated content
  • Reporting to appropriate law enforcement authorities when applicable
  • Legal action if necessary
  • No refunds for any paid services

REPORTING: If you encounter objectionable content or abusive behavior, you must report it immediately using our reporting tools. We investigate all reports thoroughly and take appropriate action.

6. User Conduct & Responsibilities

You agree to use our Services responsibly and in accordance with these Terms. You are solely responsible for:

  • All content you create, upload, or share through our Services
  • Maintaining appropriate and respectful communication with other users
  • Respecting the privacy and boundaries of other users
  • Not using our Services for any illegal or unauthorized purpose
  • Not interfering with or disrupting the Services or servers
  • Not attempting to access other users' private information
  • Not using automated systems or bots to access the Services
  • Reporting any violations of these Terms that you observe

7. Content Guidelines & Standards

All content shared through our Services must comply with our community standards:

  • Be relevant to language learning and cultural exchange
  • Be respectful and appropriate for all ages
  • Not contain personal information of others without consent
  • Not promote commercial products or services without permission
  • Not contain copyrighted material without proper authorization
  • Be accurate and not misleading
  • Comply with all applicable laws and regulations

We reserve the right to review, edit, or remove any content that violates these guidelines or our Terms.

8. Intellectual Property Rights

Our Rights: Our Services and their contents, features, and functionality are owned by Linglo and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Rights: You retain ownership of content you create and share, but you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with our Services.

Prohibited Actions: You may not:

  • Copy, modify, or create derivative works of our Services
  • Reverse engineer or attempt to extract source code
  • Remove any copyright or proprietary notices
  • Use our trademarks or branding without permission
  • Infringe on the intellectual property rights of others

9. Privacy & Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

10. Termination & Account Suspension

By You: You may terminate your account at any time by contacting us or using the account deletion feature in our Services.

By Us: We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Violation of these Terms or our policies
  • Engagement in objectionable content or abusive behavior
  • Fraudulent or illegal activities
  • Extended periods of inactivity
  • Technical or security issues

Upon termination, your right to use the Services will cease immediately, and we may delete your account and all associated data.

11. Limitation of Liability & Disclaimers

Limitation of Liability: To the maximum extent permitted by applicable law, Linglo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of or inability to use the Services.

Maximum Liability: Our total liability for any claims related to the Services shall not exceed the amount you paid us in the past 12 months, or $100, whichever is greater.

Disclaimer: Our Services are provided "as is" and "as available" without any warranties, express or implied. We do not guarantee that the Services will be uninterrupted, secure, error-free, or free from harmful components.

12. Indemnification

You agree to defend, indemnify, and hold harmless Linglo and its affiliates, officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Services, your violation of these Terms, or your violation of any third-party rights.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Services after such modifications constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our Services.

14. Governing Law & Dispute Resolution

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Linglo is incorporated, without regard to its conflict of law provisions.

Dispute Resolution: Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law. You and Linglo agree to waive any right to a jury trial or to participate in a class action lawsuit.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Linglo regarding the use of our Services and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms or need to report violations, please contact us:

Email: [email protected]

For urgent violations or safety concerns: [email protected]

Acknowledgment

By using Linglo's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and End User License Agreement. You also acknowledge that you understand our zero-tolerance policy for objectionable content and abusive behavior, and that violations will result in immediate account termination.